Do cleaning services Companies clean hoarded homes?

Key Takeaways

  • Professional cleaning companies in Nairobi do offer specialized hoarding cleanup services, though not all standard cleaners are equipped for this challenging work
  • Hoarding cleanup requires specialized training, safety equipment, and a compassionate approach that differs significantly from regular cleaning services
  • The process involves careful assessment, collaboration with mental health professionals, and multi-stage cleaning that can take several days or weeks
  • Costs for hoarding cleanup are substantially higher than standard cleaning due to the complexity, time, and specialized resources required
  • Many reputable cleaning companies in Kenya, including Cleaner-Kenya, provide confidential and non-judgmental hoarding remediation services with flexible payment options

Hoarding disorder affects millions of people worldwide, creating living conditions that pose serious health and safety risks. When families in Nairobi face the overwhelming task of cleaning a hoarded home, one of the most common questions they ask is whether professional cleaning services can help. The answer is yes, but hoarding cleanup is far more complex than standard residential cleaning and requires specialized expertise.

Understanding Hoarding Cleanup Services

Professional cleaning companies that offer hoarding cleanup services provide much more than basic cleaning. These specialized teams are trained to handle extreme clutter, biohazards, structural damage, and pest infestations that often accompany severe hoarding situations. At Cleaner-Kenya, we approach hoarding cases with sensitivity and professionalism, recognizing that hoarding is a mental health condition that requires compassionate handling rather than judgment.

Unlike regular cleaning services, hoarding cleanup involves careful sorting and decision-making about what items to keep, donate, or discard. This process cannot be rushed, as it requires the homeowner’s participation and consent at every stage. Professional cleaners work alongside family members, therapists, and sometimes social workers to ensure the cleanup supports the individual’s recovery rather than causing additional trauma.

The Hoarding Cleanup Process

The first step in any hoarding cleanup is a thorough assessment. Professional cleaners visit the property to evaluate the severity of the hoarding, identify safety hazards, and develop a customized cleanup plan. This assessment determines the crew size needed, estimated timeline, and special equipment required.

The actual cleanup typically proceeds room by room, starting with creating safe pathways and access points. Teams sort through belongings methodically, separating items into categories: keep, donate, recycle, and dispose. This sorting process is the most time-consuming aspect, often taking several days for severe cases. Throughout this phase, cleaners maintain constant communication with the homeowner to respect their emotional attachment to possessions.

Once sorting is complete, the deep cleaning phase begins. This involves removing trash and debris, cleaning all surfaces, treating for pests if necessary, sanitizing and disinfecting, and addressing any structural repairs needed. In many cases, hoarded homes have sustained damage to floors, walls, and fixtures that require professional restoration.

Costs and Considerations

Hoarding cleanup services in Nairobi typically cost significantly more than standard cleaning. While a regular deep clean might range from KSh 5,000 to KSh 10,000, hoarding cleanup can cost anywhere from KSh 50,000 to several hundred thousand shillings depending on the property size and severity. These costs reflect the intensive labor, specialized equipment, disposal fees, and extended time required.

At Cleaner-Kenya, we understand that hoarding cleanup is often an unexpected financial burden. We offer flexible payment plans and work with families to create realistic budgets. We also help identify items of value that can be sold to offset cleanup costs and connect clients with donation centers for usable items.

The Importance of Professional Help

Attempting to clean a hoarded home without professional assistance can be dangerous and counterproductive. Hoarded environments often contain mold, animal waste, sharp objects, unstable piles, and other hazards. Professional cleaners have the proper protective equipment, training, and insurance to handle these risks safely.

Moreover, professional cleaning companies maintain confidentiality and approach every case without judgment. We recognize that hoarding is a complex psychological condition, and our goal is to help restore safe, livable spaces while supporting the homeowner’s dignity and recovery journey.

If you or a loved one in Nairobi needs hoarding cleanup services, Cleaner-Kenya is here to help. Contact us at +254722466999 or visit www.cleaner.co.ke for a confidential consultation. Together, we can transform overwhelming spaces into clean, safe homes.