Got Questions?
Frequently Asked Questions About Cleaning Services in Nairobi
Answers on booking, pricing, products, and coverage before you schedule a visit with Cleaner-Kenya.
?How much does house cleaning cost in Nairobi?
A standard 1–2 bedroom apartment cleaning starts from KSh 3,000, while a 3–4 bedroom house typically ranges from KSh 5,500 to KSh 8,000. Final pricing depends on property size and condition.
?How do I book a cleaning service with Cleaner-Kenya?
Call 0709 004 600, email info@cleaner.co.ke, or use the booking form below. We confirm a quote and schedule a visit at a time that suits you.
?What cleaning products do you use?
We use eco-friendly cleaning products. If anyone in your home has allergies or sensitivities, mention it when you book so we can plan the visit around it.
?Do I need to provide cleaning equipment or supplies?
No. Our teams arrive with the tools, machines, and cleaning products needed for the job.
?How long does a typical cleaning visit take?
A 1–2 bedroom apartment takes about 2–4 hours, while a 3–4 bedroom house takes roughly 4–6 hours. Exact timing is confirmed when you book.
?Is same-day cleaning service available in Nairobi?
Yes, subject to technician availability. Call early in the day to secure a same-day or next-day slot.
?Which areas of Nairobi do you cover?
We serve Westlands, Karen, Kilimani, Lavington, Kileleshwa, Runda, Muthaiga, Nairobi CBD, and most surrounding neighborhoods in Nairobi County.
?What payment methods do you accept?
We accept M-Pesa, bank transfer, cash, and card. Payment is due on completion of the job unless otherwise agreed in advance.
?What happens if I am not satisfied with the cleaning?
Contact us within 24 hours of the visit and we will return to fix the areas in question at no extra charge.
?Can I schedule recurring cleaning visits?
Yes. We offer weekly, bi-weekly, and monthly recurring plans in addition to one-off visits, with flexible rescheduling.
?Do you offer specialized services like water tank or post-construction cleaning?
Yes. Beyond routine house and office visits, we handle water tank cleaning, post-construction cleanup, move-in/move-out cleaning, and vehicle interior cleaning.