How Do I Book a Cleaning Service Appointment? › FAQ

How Do I Book a Cleaning Service Appointment?

Booking a professional cleaning service in Kenya has never been easier, thanks to Cleaner-Kenya (cleaner.co.ke). Whether you need home cleaning, office cleaning, deep cleaning, or specialized services, our platform ensures a seamless booking process.

In this guide, we’ll walk you through the step-by-step process of booking a cleaning appointment with Cleaner-Kenya, along with tips to ensure you get the best service.

Step 1: Visit Our Website or Mobile App

To begin, visit Cleaner-Kenya’s official website or download our mobile app (if available). Our platform is designed for easy navigation, allowing you to book a cleaner in minutes.

Step 2: Select Your Preferred Cleaning Service

We offer a variety of cleaning services, including:
✔ Regular Home Cleaning (Daily, Weekly, or Monthly)
✔ Deep Cleaning (Thorough scrubbing of floors, walls, kitchens, and bathrooms)
✔ Office & Commercial Cleaning
✔ Carpet & Upholstery Cleaning
✔ Post-Construction Cleaning
✔ Move-In/Move-Out Cleaning

Choose the service that best fits your needs.

Step 3: Enter Your Location & Schedule

After selecting a service, input your location (Nairobi, Mombasa, Kisumu, etc.) to find available cleaners in your area. Then, pick a date and time that works for you. We offer flexible scheduling, including same-day bookings (subject to availability).

Step 4: Customize Your Cleaning (Optional)

If you have specific requests (e.g., focus on the kitchen, use eco-friendly products, or include laundry), you can add these details in the booking form.

Step 5: Confirm & Pay Securely

Review your booking details, then proceed to secure payment. We accept:

• M-Pesa

• Credit/Debit Cards

• Bank Transfers

Some services may offer pay-after-cleaning options for first-time users.

Step 6: Receive Confirmation & Cleaner Details

Once booked, you’ll receive a confirmation email/SMS with:

• Your cleaner’s name & contact details

• Service duration & checklist

• Emergency support contacts (in case of changes)

Step 7: Prepare for the Cleaning Session

To ensure a smooth experience:
✔ Declutter areas to be cleaned
✔ Secure pets if necessary
✔ Communicate special instructions to the cleaner

Step 8: Enjoy a Spotless Space!

Our vetted, professional cleaners will arrive on time with high-quality supplies. After the service, you can rate your experience—helping us maintain top-notch standards.

Why Choose Cleaner-Kenya?

 Trusted & Verified Cleaners – All cleaners undergo background checks.
 Affordable Pricing – Transparent rates with no hidden fees.
 Customer Support – Dedicated help for any issues.
 Satisfaction Guarantee – Reclean if unsatisfied (terms apply).

Need Help Booking?

 Call/WhatsApp: [Insert Contact Number]
 Website: https://cleaner.co.ke

Booking a cleaning service with Cleaner-Kenya is quick, safe, and hassle-free. Try us today and experience a cleaner, healthier space!

Cleaner-Kenya – Your Trusted Cleaning Partner in Kenya!